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Privacy Policy
Last updated: October 24, 2026
GuideMeet LLC ("GuideMeet", "we", "us", or "our") operates the GuideMeet mobile application (the "Service").
This Privacy Policy explains how we collect, use, and disclose information when you use the Service.
1. Data Controller
GuideMeet LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States
Contact: legal@guidemeet.it
2. Information We Collect
We collect the following types of information:
2.1 Account Information
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Email address
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Phone number
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Username
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Profile photo
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2.2 User Content
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Travel plans
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Messages
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Reviews
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Any content you create or upload
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2.3 Usage Data
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App interactions
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Device information
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Log data
2.4 Analytics & Diagnostics
We use:
On the website, analytics and advertising measurement run only after you accept cookies. See our Cookies page (/legal/cookies) and Your data page (/legal/privacy-request).
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Firebase Analytics
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Firebase Crashlytics
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Meta Pixel (web only, after cookie consent)
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These services may collect technical and usage data.
2.5 Location Data
We do not collect precise GPS location.
We only process location data voluntarily provided by users (e.g. selected destinations).
2.6 Guide Licences
If you are a guide and choose to add a licence or registration, we store the country, the number, the name as it appears on the licence and, if you provide them, the issuing authority and expiry date.
Where the licensing authority publishes an official public register, we look up the licence number in that register to check that a licence with that number exists under the same name, and we repeat the check every month. We only query public registers and send them nothing but the number being searched.
If the licence is found, the name, number, category, area and expiry date published in the register are shown on your public profile with the "Licence verified" badge. You can delete a licence at any time from your profile; licences are also deleted with your account.
2.7 Profile Drafts
If you are a guide, we may prepare a draft of your profile from your public channels (for example your website or your public social media pages): photos, a short description, base, countries, vehicles, services and links, each with the page it comes from.
We publish the rest of the draft only if you approve it, from a private link or from your account. We only fill in what is empty and never change what you have already written. If you do not approve it within 14 days, the draft and its photos are deleted.
If you use "Complete your profile with AI", we read the website or social page you give us and the links already on your profile, and we send their public texts and images to OpenAI, which prepares the draft for us. The draft follows the same rules: nothing is published until you approve it.
If your profile is missing a photo or the vehicle you guide with, we may add them ourselves without waiting for your approval, but only from your own sources: as a photo, the logo from your official website or from the Instagram profile listed on your profile; as a vehicle, only what your own texts clearly say. We use OpenAI to recognise logos and vehicles, as for drafts. We never touch a field you have already filled in. We email you straight away with what we added and where it comes from, with a link to change or remove it whenever you like, even without signing in.
If you signed up as a traveler but your website, your description or the public details we contacted you through show that you are a guide or an agency, we may switch on your guide profile ourselves, with the country, base and vehicles those sources clearly state. We email you straight away with what we did and a link to go back to being a traveler whenever you like, even without signing in; you confirm the guide standards yourself the first time you sign in.
2.8 Reviews
If you leave a review for a guide, we store the rating, the text, the month of the trip if you give it, and your name and email. On the guide's profile we only publish your first name with the initial of your surname, the rating, the text and the month; your email never appears.
To publish you need an account: you create it in one tap with Google, or with a link we email you, without a password. We automatically translate the text into the site's languages with OpenAI. The guide can reply publicly and report a review to us; we remove it only if it breaks the rules (insults, personal data, proven falsehoods, irrelevant content), never because the rating is low.
You can edit your review or ask us to delete it, and if you delete your account we delete it with it.
2.9 Where you came from when you sign up
When you create an account on the website, we save in your account where you arrived from on that visit: the source, medium and campaign written in the link you opened (the utm parameters), the domain of the site you came from (for example google.com, not the full address of the page), the page of our site where you came in and how you signed up (email, Google or email link). We use it only to understand which channels bring new sign-ups. We do not use cookies for this and we do not save anything in your browser; this information does not appear on your profile and is deleted together with your account.
3. How We Use Data
We use data to:
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Provide and operate the Service
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Enable user-to-user connections
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Facilitate communication
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Improve performance and reliability
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Ensure security and prevent abuse
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We do NOT sell your data
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We do NOT use data for marketing tracking
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We do NOT share data with third parties for advertising
4. Legal Basis (GDPR)
If you are in the European Economic Area (EEA), we process your data under:
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Contract performance
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Legitimate interest (security, platform integrity)
5. Data Storage and Transfers
Data is processed using third-party infrastructure, including:
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Google Firebase
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Data may be transferred and stored outside the European Union, including the United States.
6. Data Retention
We retain your data as long as your account is active or as needed to provide the Service.
You may request deletion at any time.
7. Your Rights
If you are in the EU, you have the right to:
To exercise these rights, write to legal@guidemeet.it from the address linked to your account. Details on /legal/privacy-request.
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Access your data
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Correct your data
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Delete your data
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Restrict processing
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Data portability
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To exercise your rights, contact: legal@guidemeet.it
8. Account Deletion
You may request deletion of your account and associated data.
Upon deletion:
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Your account will be removed
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Your personal data will be deleted (except where required by law)
9. Third-Party Services
We use the following services:
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Google Firebase (Authentication, Database, Analytics, Crashlytics)
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Google Maps / Google Places
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Resend (transactional email delivery — resend.com)
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OpenAI (automatic translations and AI-prepared profile drafts — openai.com)
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These providers may process data according to their own privacy policies.
10. Security
We implement reasonable technical measures to protect data.
However, no system is completely secure.
11. Children
The Service is not intended for users under 18 years of age.
12. Changes
We may update this Privacy Policy at any time.
Changes will be effective upon posting.
13. Contact
For any questions:
legal@guidemeet.it